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What to do before calling us
Making a complaint
Is there a fairness issue?
Possible outcomes
 

 

 

Making a Complaint

How to Make a Complaint

Download (PDF) and read the complaint guide.

Then, you can fill out the complaint form, sign it and fax or mail it to the Commission.
Or, you can call us and we will take the details of your complaint over the phone.

We cannot take complaints by e-mail because of privacy concerns.

What happens when you call

  • We listen to you.
  • We may direct you to the right WSIB staff to help resolve your complaint.
  • We may make inquiries about your complaint.
  • We may work with WSIB staff to resolve the issue, if it’s about fairness.
  • We may refer you to another resource, if we’re not the right office to help you.

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