Case Summary : Decision-Making Process

No unfairness found

A worker complained to the Commission that the WSIB and his LMR service provider did not adhere to his medical restrictions, and as a result he suffered further injury.

In reviewing the complaint, the Commission found that over the past year the worker had been sent for two assessments at the WSIB specialty hand clinic and one follow-up appointment. He had received non-dominant hand training. His LMR hours were reduced several times over the three and a half weeks he was in the training program to accommodate his injury. He was provided with voice-activated computer software. And, the assistant director wrote to him addressing all of his concerns.

The Commission advised the worker that the WSIB’s actions and responses were reasonable.

(December 2008)